Responsible Gaming
Gaming Should Be Entertainment
Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it responsibly and within your means.
At no18.co.nz, we're committed to promoting safe and responsible gaming practices for all our users in Aotearoa New Zealand.
Age Verification
Online gaming in New Zealand is restricted to individuals aged 18 years and over. We take age verification seriously and require all users to confirm they are of legal age before accessing gaming services.
If you are under 18, please do not use this website. Underage gambling is illegal and can cause serious harm.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Spending more time or money on gaming than intended
- Chasing losses by gambling more to recover lost money
- Hiding gambling activities or lying about the extent of your gaming
- Neglecting work, study, family, or relationships due to gaming
- Using gaming to escape stress, anxiety, depression, or other problems
- Borrowing money or going into debt to finance gaming
- Feeling irritable or anxious when not gaming
- Failed attempts to cut down or stop gaming
- Experiencing financial difficulties as a result of gaming
If you recognise any of these signs in yourself or someone else, help is available.
Self-Help Tools & Responsible Gaming Features
Many online gaming platforms offer built-in tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount you're willing to lose
- Session Time Limits: Receive reminders when you've been gaming for a set period
- Reality Checks: Popup notifications to help you track time and spending
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming sites
- Account Closure: Close your account if you need to take a break
We encourage you to use these tools as part of your responsible gaming approach.
Support & Help Services
If you or someone you know is struggling with problem gambling, confidential support is available:
New Zealand
- Problem Gambling Foundation – Free and confidential support
Phone: 0800 664 262 | Website: www.pgf.nz - Gambling Helpline – 24/7 helpline and counselling services
Phone: 0800 654 655 | Website: www.gamblinghelpline.co.nz - Samaritans (NZ) – Crisis support and emotional assistance
Phone: 1737, free call or text anytime
International Support Services
- GamCare (United Kingdom) – www.gamcare.org.uk
- GamStop (United Kingdom) – National self-exclusion scheme – www.gamstop.co.uk
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) – www.responsiblegambling.org
- National Council on Problem Gambling (USA) – www.ncpgambling.org
Take Action Today
If you believe you may have a problem with gambling, please reach out for help. There is no shame in seeking support – recovery is possible, and trained professionals are ready to assist you.
Remember: Gaming should be fun. If it stops being fun, it's time to get help.
Contact the Problem Gambling Foundation (0800 664 262) or Gambling Helpline (0800 654 655) today. Support is confidential and free.
Our Commitment
no18.co.nz is committed to promoting responsible gaming and supporting the wellbeing of our community. We take problem gambling seriously and actively encourage all users to game responsibly and seek help when needed.